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Finding Balance

Throughout my career, I have found that certain messages continue to surface no matter what industry I am in, the most prominent being balance.

 

Have you ever been in a situation where stakeholders feel one way (if not multiple ways), existing data says something different, and users tell you something else entirely? 

 

Projects thrive when visuals, messages, and goals are clear

Design

Design elements should reflect the brand's identity and overall vision through its visual aesthetics.

Messaging

Content must remain clear and concise, targeting the primary messages and audience while allowing resources for everyone. 

Goals

Businesses invest in websites to make an impact. Successful sites align business and audience goals seamlessly.

How I Work

No matter the project, these are the steps I try to follow

01

Initial Ideating & Discovery

  • Discovery Sessions & Stakeholder Interviews

  • UX Audit

  • Cohort Analysis

  • Heatmaps & Analytics Review

  • ​Content Inventory

03

Design & Revisions

  • Information Architecture

  • ​Wireframes

  • Visual Mockups

  • Testing! Testing! Testing!

02

More Research

  • Goal Analysis & User Flows

  • Personas & Journey Maps

  • ​Surveys, Focus Groups, and User Interviews

  • Accessibility Audit

  • Content Inventory

04

Hand-Off

  • Content Migration Plan

  • Developer Notes

  • Design Style Guide

  • ​Benchmark Metrics & Goals 

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